Shipping Policy
Shipping Policy
Last updated: August 4, 2026
All orders are shipped from our warehouse at 5343 W 86th St, Indianapolis, IN 46268. Questions? Contact us at support@millionhomegoods.com or +1 317-995-5026.
Shipping Costs
Free shipping on qualifying orders over $150 to the contiguous United States (48 states). Orders under $150 may be subject to a shipping fee calculated at checkout based on weight and destination. We do not ship to Alaska, Hawaii, US territories, or internationally at this time.
Delivery Timeframes
Most orders ship within 1–3 business days of payment confirmation. Delivery typically takes 3–7 business days after shipment, depending on your location relative to Indianapolis, IN. Freight items (large appliances) may require 5–10 business days for delivery and will be scheduled with you directly by the carrier.
Carriers
We ship via UPS, FedEx, and freight carriers (for large items). The carrier used will depend on the size and weight of your order. Freight shipments are made by appointment — the carrier will contact you to schedule delivery.
Signature Required
A signature is required upon delivery for all orders. Please ensure someone is available to sign at the delivery address. If a delivery attempt is missed, the carrier will leave a notice with instructions for rescheduling or pickup.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number on the carrier's website to track your delivery in real time. If you have not received a tracking number within 3 business days of your order, please contact us at support@millionhomegoods.com.
Missing or Partial Orders
If your order arrives incomplete or an item is missing, contact us within 48 hours of delivery at support@millionhomegoods.com or +1 317-995-5026. Please have your order number and tracking information ready. We will investigate with the carrier and work to resolve the issue promptly.
Damaged Items
If your order arrives visibly damaged, please note the damage on the carrier's delivery receipt before signing and take photos immediately. Contact us within 48 hours at support@millionhomegoods.com with photos and your order number. Do not discard packaging — it may be needed for a carrier claim.
Consistency with Google Merchant Center
Shipping costs and timeframes shown on this page match the shipping settings configured in our Google Merchant Center account and at checkout. If you notice any discrepancy, please contact us so we can correct it.